Blog

  1. How to Reduce Your eCommerce Return Rate

    When shopping online, consumers don’t have the opportunity to ‘try-before-you-buy’ and this uncertainty creates an increased return rate. It was estimated that the 2018 Black Friday sales cost fashion retailers a staggering 1.6 billion pounds in returns. Cost isn’t the only struggle returns cause, as an online store owner, you will be all too familiar with the time and resource it takes to process returns, and it can also play a big…

  2. Key Considerations for Digital Transformation In eCommerce

    Over the course of a decade, we have seen revolutionary changes across the retail industry. With the rise of digital, shopper expectations have increased. This innovation has seen bricks-and-mortar businesses experience a decline in footfall as consumers yearn for technology-driven shopping that conveniently fits with their busy lifestyles. But it’s not all negative. Digital transformation has inevitably influenced the way businesses engage with their customers, and, as a result,…

  3. How to Keep Your Magento eCommerce Store Secure

    Security is one of, if not the most important, concern for your eCommerce website. Businesses spend considerable time, money and resource creating a site to be proud of only for it to be negatively impacted by hacking attempts. A recent study conducted by GOV.UK found that 32% of businesses identified cybersecurity attacks within the last…

  4. What is Nosto?

    A world-leading personalisation platform for eCommerce, Nosto works with 2,500+ online retailers delivering more than 25 billion personalised shopping experiences. Working closely with Nosto, we aim to make your customer’s shopping experience more personal, enjoyable and intuitive by using the latest advances in Artificial Intelligence (AI) technology.   Offering valuable insights and recommendations, Nosto provides the technology to create a completely personalised shopping solution. From product recommendations to content personalisation, to onsite…

  5. UX Audit Insights: Top considerations for your eCommerce website

    Running an eCommerce website can be hard. Your site may be ranking well, users are finding it through search engines with ease, they interact with your homepage, product pages and maybe even begin the checkout process. But somewhere along the way you lose them. They don’t convert and you’re left wondering why.    Inevitably, user experience…

  6. 5 top tips to increase your average order value for eCommerce

    Online businesses continuously battle with changing search algorithms, growing customer expectations, digital developments and competitors, all while trying to increase the conversion rate of their website. Doing so takes time, patience and effort. A simple way of boosting conversion rate is to encourage your visitors to spend more on each order, otherwise known as increasing…

  7. Magento 1 EOL: The benefits of switching to Magento 2

    In the competitive eCommerce landscape, many businesses are fighting to stay ahead, implementing new functionality and brilliant scalable platforms to bolster their website and power their online store. With the Magento 1 end of life (EOL) date creeping ever closer, users have less than a year to migrate to the new and improved version: Magento…

  8. We’ve Moved! Any Excuse for a Party…

    Last week, we welcomed close to 80 clients, technology partners and employees to share a beer and a glass of fizz with us to celebrate our big office move alongside our sister agency, Statement. We were delighted with the turnout and would like to thank those who made the journey up North to join us…

  9. Magento 1 EOL: Preparing for a Magento 2 Migration

    The EOL date for Magento 1 is creeping closer, we recently discussed why you should be considering your migration now, but how can you prepare your eCommerce website for a Magento 2 migration? New Builds Take Time First and foremost, upgrading from Magento 1 to Magento 2 requires an entirely new build rather than a…

  10. What is Klevu?

    A world-class search technology, Klevu delivers intuitive and responsive user experiences, connecting shoppers to the exact products they are looking for. Working closely with Klevu, we aim to offer the most advanced site search functionality designed for every online store, no matter their size or budget. Full of insight, Klevu’s range of features includes self-learning…

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